Digital transformation experience migrating and modernizing legacy systems, software, and data.

• Migrated systems running on the mainframe (PL1, CICS, Adabas) and in a client server environment(C++, MFC, COM, MSSQL, TCP\IP) to run in a multi-tiered architecture (Tomcat, Java, Groovy, Spring, Hibernate, Oracle).
• Ported a suite of native systems and applications acquired via an aquisition to run on a virtualized platform allowing for high availability and redundancy.
• Participated in the building of a DevOps culture to shorten development lifecycles, reduce deployment failures, improve testing, facilitate bettter communication and collaboration, and reduce costs and IT headcount.

Customer Service experience troubleshooting and resolving end user system and application issues.

• Used a variety of 3rd party Information Technology Service Management(ITSM) software solutions to track and resolve issues. Communicated and collaborate with teammates, end users, and data center operations during the resolution process.
• Troubleshot and resolved hardware, software, and networking issues running on various Linux and Windows server platforms and Windows Desktop operating systems.
• Supported software applications built on the LAMP stack (Linux, Apache, MySql, PHP, Perl) and the Java platform (Java, Groovy, Spring, Hibernate, XML, Json, REST API).
• Served as a technical liason creating wiki support documentation used to aid managers, end users, paratechs, system engineers, and developers in the ability to more quickly resolve complex system processes.
• Used Windows PE and Clonezilla to create bootable USB drives and computer images used for setting up and configuring desktop\laptop computers.

Software and data engineering experience in the legal content and publishing industry providing document management and editorial capabilities to internal users processing statutory and regulatory material.

• Responsible for implementing, enhancing, and supporting several different proprietary hierarchical, topical, and editorial applications used by internal legal attorneys and compliance staff.
  • The hierarchical and topical application systems served as an index and controlling structure into the content.
  • The editorial applications served as an xml document repository allowing users direct content manipulation from within a web browser.
• Created relational database schemas and object relational mappings to be used to develop applications for the legal content and publishing business domain.
• Implemented and tested webservices built using the REST architectural style using both JSON and XML documents to communicate with the underlying java\groovy based services.
  • These web services were part of the non-editorial publishing pathways.
  • The goal of non-editorial publishing pathways was to automate value-add content without the need for user intervention.

Extract Transform and Load(ETL) experience with data capture and extraction processes, transforming content for value add via data pipelines, and loading content into global data repositories access by external applications.

• Responsible for implementing, enhancing, and supporting several different proprietary hierarchical, topical, and editorial applications used by internal legal attorneys and compliance staff.
  • The hierarchical and topical application systems served as an index and controlling structure into the content.
  • The editorial applications served as an xml document repository allowing users direct content manipulation from within a web browser.